So far in my first year of trading i have shipped to 31 countries worldwide and growing! I am delighted that so many people around the world love my products, and i will always offer the best price on shipping that i can. If you are an international customer and are considering purchasing from the sausage pit, additional taxes or costs (e.g customs duties) may be incurred in connection with your order, which will not be paid by us or invoiced by us. but must be paid by you directly to the relevant customs or tax authorities, you will be contacted before your shipment is released by customs to make this payment.

Please also be aware that customs may or may not want to complete a random search on your package and this is something i have no control over, which also may delay the shipping. for all international shipping i will always ship using the correct declarations. The Sausage Pit is a UK VAT registered business. for EU and NI shipping i use my registered EORI number.

please make a note of your courier when your have recieved a shipped notification, this will be the courier that contacts you to make payment for customs duties, please only click the link once as it is a one time link that expires/ times out after the link has been exited. It is really difficult for me to get the courier to resend the links again to you and in some cases where the link has been expired i have had parcels retuned back to me in the UK.

I will not refund any orders where a customer has refused to pay the customs duties with the courier so please make sure you are aware of your countries Tax & handling charges before ordering.

The Sausage Pit is a Uk VAT registered business. Our VAT Number is 408 4728 GB and all of our procucts include VAT within the price advertised. If you are an international customer and placing an order outside of the UK, please give us an email once your parcel has been delivered so you can get the UK tax refunded on your order.Our email address is: hello@thesausagepit.co.uk

We always try and ensure we exceed our customers expectiations, however as lots of our items are bespoke made to order we are unable to refund any of the following products: Snuggle Beds, Loungers & Hybrid Lap Blankets. These items are exchange only at the buyers expense and also providing they are returned in a clean and unused condition. We are unable to exhange any bespoke order where the customer has changed their mind on a fabric the wrong colour has been ordered by the customer, as this duplicates our workload to correct. If you are ever in doubt of the fabric you have ordered please ask for additional photos of the fabrics or pipings before you place your order and we will be more than happy to help

Any other items not listed above can be returned for a refund minus postage costs. Please email us at hello@thesausagepit.co.uk for our return address

If you are unhappy with your purchase for any reason please contact me within 5 days of your order being received and i will be happy to help.

All Items come with a little Postcard with your invoice- on the reverse is the Care Guide or the Instuctions manual. Please try and wash as less frequently as possible. However when the time comes hand wash ideally in warm soapy water or machine wash on a gentle cycle at 30 degrees or below. Never use fabric softener as this changes the chemical composition of the fur. Once washed do not twist the fur to remove excess water, allow to dry naturally away from any heat source .Never iron or tumble dry!

During and after drying you will find that the hairs give the impression of being stuck together. Once the fur is fully dried brush the fur over gently and this will make it nice and fluffy again. I find that a tangle teaser works best but you can use any regular brush!

If you are ever in doubt, there is a wash care label inside the Sausage Pit near the zipped edge, or email me on Hello@thesausagepit.co.uk. Material Compositions are also listed under every item on my website however please contact me if you are unsure

Each Item is 100% bespoke and hand made to your specifications, as a polite notice please only order when you are 100% certain on your fabric/ combinations. Please see my refund policy.

Order timescales will fluctuate according to how many orders are in front. I aim to complete all orers within 14 days however for a more accurate time line please see the announcement bar at the top of the website.

Although our Sausage Pits are designed for our Burrowing Dachshunds, please be aware that nothing is indestructible. The Sausage Pit takes no responsibility for any snuggle beds that have become ripped or de-fluffed regardless of timeframe after purchase and once/if this happens please remove from your dogs reach immediately.

The Rust oleum paint used on the Wooden bases are not EN certified Toy safe, however they are pet safe. If you would like your wooden base painted in a en certified toy safe paint please email me an i will send you the options.

Please follow the wash care instructions carefully. It is extremely important that our products are washed on a low heat with No Fabric softener. This changes the chemical composition of the fur and gives it a frazzled appearance. Follow the guidelines and your snuggle bed will look good as new with a little brush of the fur.